Bank of America Financial Center in 4520 Williams Drive

Customer Reviews about Bank of America Financial Center:

• ★ ☆ ☆ ☆ ☆
  Absolutely terrible experience. I opened an account at this location recently and had nothing but problems since. I recently went into the location when multiple employees were free and called the branch. I heard the phone ring behind the desk but no one answered. Bank of America sent me two erroneous notifications that expressed that I had negative money in my account. My "Relationship Manager" moved to a new location shortly after I opened my account (which no one told me), so I called the branch directly to investigate, but no one picked up the phone. Based on the other reviews, not a surprise. I had to leave work to go into the branch in person to receive excuses from the bank manager. That being said, Sherri, a Financial Solutions Advisor at the branch, was extremely helpful and understanding. Her customer service was excellent and a stark contrast to the rest of my experience.
  By Blake Onken, May 31, 2017
• ★ ☆ ☆ ☆ ☆
  This is the worst branch of any financial institution I have ever experienced in my 70+ year lifetime. Two managers offer help that they cannot accommodate. One teller working both the drive through and walk-ins. They never answer their phones and this is the case for 10-years now.
  By Ray Bergman, April 29, 2017
• ★ ☆ ☆ ☆ ☆
  The lady named Diane is just not a good person. I watched her talk down to several customers before she reached me. Here's a life lesson, if you don't love your job, change it!!!!
  By Austin Davis, November 20, 2016

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About Bank of America Financial Center in Georgetown